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TOI’s Report According to , Pradeep Chaudhary, a doctor in Delhi, after travelling to Gurgaon, noticed that he had been overcharged by Rs 113, due to which he asked the cab driver for a refund, but the driver advised him to contact the customer care of the cab service for this. So Chaudhary searched the customer care number of the company on the internet. However, the biggest mistake he made here was that the number he dialed was not actually the customer care number of the cab service.
When Choudhary dialled the number, a man introduced himself as a customer service representative of the same cab service and after listening to Choudhary’s complaint, transferred the call to a man claiming to be Rakesh Mishra. Mishra instructed Choudhary to download a remote sensing application and open his e-wallet.
Next, he instructed Choudhary to type in the refund amount along with the first six digits of his phone number. To justify this, Mishra claimed that it was part of the verification process. Trusting the instructions, Choudhary complied and also provided his OTP. Unfortunately, this led to four unauthorised transactions, in which the doctor lost Rs 4.9 lakh.
Reports suggest that a case has been registered under Section 420 (cheating and dishonestly inducing delivery of property) of the IPC and Section 66D of the IT Act. Investigators suspect that the scammers had posted a fake customer care number online, which led to Choudhary falling into their trap while searching for a legitimate customer care number.
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