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It is noteworthy that this year TCS In terms of customer satisfaction, it has reached the second position in the European country. Last year, the company was ranked eighth. This Tata-owned company got 83% satisfaction score, while the average was 78%.
Talking about the ranking, the company is at number-1 position in service delivery quality and commercial competitiveness. It is at second position in cloud and infrastructure services and application services and sustainability. TCS is at third position in account management quality.
On this success, Maria Novoa, Country Head of TCS Spain, said that we are happy to get the second position in the customer satisfaction survey. This has brought us to the top among IT service providers in Spain. By focusing on the needs of our customers, we have become the best partner for every environment.
Commenting on the rankings, Jeff Luce, Head of Sourcing at Violet Research, said it is no surprise that Tata Consultancy Services has been ranked this way based on responses from business leaders from leading organisations operating in Spain.
Business Talking about the consolidated net profit of India’s largest software company Tata Consultancy Services in the June quarter this year, it increased by about 17 percent on a year-on-year basis to Rs 11,074 crore. The consolidated revenue of the company has increased by about 13 percent and it is Rs 59,381 crore.
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