Man Calls OTT App Customer Care Number Lost Rs 1.5 Lakh Heres All Details

A 68-year-old man called the customer care of an OTT (Over-the-Top Services) company, but cyber criminals stole his Rs 1.5 lakh. The case is from West Bengal, where a person called the customer care of that platform due to a problem in the OTT app, but in reality that phone number belonged to cyber criminals. This is not the first scam related to OTT. Earlier, a woman was robbed of Rs 1.2 lakh in the name of earning money by liking OTT content.

TOI’s AccordingAnirudh (name changed), a resident of Basaveshwaranagar in West Bengaluru, told the police that he was duped of Rs 1.5 lakh on January 27. Anirudh had a subscription to the OTT app but was facing issues in streaming his TV content. So he decided to complain to the OTT customer care and searched for the number on the internet.

He says that he found the customer number of the OTT company on a webpage. When he called on this number, the person said that an officer of the company would contact him in some time and disconnected the call.

Accordingly, Anirudh received a call from another number. This time too, the caller introduced himself as an executive of the OTT company and collected his subscription details. Later, the caller behaved as if he was checking a problem in the system and told Anirudh that he would have to pay Rs 10 (as recharge) to solve the problem.

The report further states that the scammer sent a mobile number to Anirudh and said that a top-up recharge needs to be paid on that number. He asked Anirudh to open his digital payment app and enter the mobile number in the option to transfer money to mobile number. He then asked Anirudh to enter the first five digits of his mobile number in the amount section and his name in the note section.

When Anirudh asked the scammer why he had to enter the first five digits of his mobile number in the amount section, the scammer said that this is the process of top-up recharge. After Anirudh entered the first five digits of his phone number, i.e. 97,411, the same amount was debited from his account.

According to the report, Anirudh panicked when the money was deducted and he demanded to know why the money was deducted from his account. The scammer claimed that it was due to a technical problem and promised that the money would be credited back to his account.

The scam did not stop here, the scammer then allegedly made Anirudh download a remote desktop app from Google Play and while talking to him, siphoned off an additional Rs 49,989.

After this, when he sensed a scam, he disconnected the call and complained to the bank. His bank account was frozen, but the police say that since the complaint was made after about seven days, it is now difficult to trace the criminals. However, the police have registered a case and investigation has been started.

Recently, another case related to OTT came to light, where a woman fell into the trap of earning money by watching OTT content on YouTube. lost 12 lakh rupees The woman told the police that a man told her about a scheme to earn money by watching OTT content on YouTube. She was promised that if she likes the content and invests more or can bring more viewers, she will earn more.